Jul 2017
What popped into your mind the instant you read the word “Zen” in the title above? Rock gardens and bonsai trees, maybe? Bamboo. Tea. Meditating monks. I’d be willing to bet that at least a few of these mental images leapt into your head. Conversely, I doubt that when “Zen” is mentioned that very many… Read More
Jun 2017
You can’t not communicate. No, that double-negative isn’t a typo or clerical error. Rather, it is a very simple truth. Communication happens every moment of every minute of every day of our lives beyond the simple spoken word. Voice inflection, gestures, habits, they send volumes of information to the people around us. Even when we… Read More
May 2017
In my last blog article, I shared the importance of identifying a crisis, particularly on social media, and how to gain a better understanding of whether or not you’re in a crisis. Once you’ve determined that you are indeed facing a crisis, the next step in your plan needs to be effectively addressing and dealing… Read More
May 2017
It’s been said that actions speak louder than words, and this proves to be true in a number of situations. This is why subliminal communication is so important. In everything from marketing to conversations, the implied message is often more important that what is actually being said. Here are some ways that you can decode… Read More
May 2017
In today’s hyper-vigilant world of citizen journalists, it is more important than ever to have a full understanding of the power of social media and the public’s ability to use and control it. Although this power can be used for good, that same power can also turn on companies in an instant. Although understanding how… Read More
Apr 2017
The driving force of any company, big or small, is a successful sales team pounding the pavement to bring in new business. Without this team, there would be no sales. Without sales, there would be no company. Because you know the importance of a strong sales team operating effectively, you know how frustrating it can… Read More
Apr 2017
The driving force of any company, big or small, is a successful sales team pounding the pavement to bring in new business. Without this team, there would be no sales. Without sales, there would be no company. Because you know the importance of a strong sales team operating effectively, you know how frustrating it can… Read More
Apr 2017
Have you ever wondered why your team is lax? Why they never provide ideas at a meeting or take it upon themselves to implement new work flow processes that benefits the department or organization? It could be that it’s easier to take the quiet route than to be shot down. Both in our personal life… Read More
Apr 2017
How do you respond to “no” in your business pursuits? Let me share a short story about a “no” that that I recently experienced. I found out late one afternoon that I needed to get to suburban Charlotte for a week. I immediately got online to book my favorite hotel, but the website said there… Read More
Apr 2017
No matter what time of year it is, we all want to stay ahead of our goals by planning for upcoming events and programs. And if we are in sales or have clients that we service throughout the year, scheduling conflicts can make it difficult to position our business when we are juggling both client… Read More
