05

Apr 2017

Did I Hear That Right?

If you want to do something right now to start having more successful relationships with coworkers, clients, friends and family just STOP… and listen. If you’ve read articles about improving your communications skills, you probably already know the single most important component of communication is listening. Seems simple enough, but true active listening is an… Read More

29

Mar 2017

What You Can Do To Reduce Stress At Work

In my last couple of blogs, I’ve discussed stress in the workplace. We’ve identified what is causing your stress and how your employer can help reduce stress in the office. Now, let’s talk about what you can do to reduce stress at work. www.HelpGuide.org is a great website to visit for guides to mental, emotional… Read More

15

Mar 2017

Calculator-itis

Let’s talk about what I call “calculator-itis.” My definition of “calculator-itis” is when business owners and sales reps continue to charge customers the same margins year after year without any routine, timely reviews. Continuing to charge customers the same margins over time doesn’t make sense because our value to customers grows as our expertise grows,… Read More

13

Mar 2017

Win By Breaking Communication Barriers

Have you ever been pulled into a team meeting to discuss a project and while the objectives are laid out and everyone leaves with an assignment, there is still some confusion as to each individual role? Before you know it, the team must meet again because some employees interpreted their task differently or the message… Read More

21

Dec 2016

How to Win Press Coverage

Kendra Smith, Proforma’s Manager of Public Relations, sat down with Counselor Magazine to provide her best tips to earn press coverage, build relationships and put your business in the spotlight through public relations.   Q: How do you effectively reach out to journalists? A: We have the most success contacting journalists by email. Meeting in-person… Read More

25

Nov 2016

Sometimes Micromanaging Is a Good Thing

In my last few blog posts, I’ve talked about managing employees, employee turnover and company culture. When it comes to all three of those topics, micromanagement often comes up in discussions. While micromanagement often is talked about as a negative approach to management, sometimes it’s necessary. Here are a few examples of when micromanaging is… Read More

17

Oct 2016

5 Reasons You Need an Internal Communications Specialist

Have you ever worked for a company where it feels like every department is on a different page, working toward different objectives without a care in the world of what everyone else is doing? If so, your job probably felt pretty disjointed from the rest of the company. A lack of internal communications can make it… Read More